• High-performing, action-oriented manager who effectively and profitably manages a business.
• Creates and maintains high levels of engagement across diverse workforce by aligning individual needs and goals with needs of the department.
• Commands wide range of communications technologies and tools – blogging, FaceBook, LinkedIn, YouTube, content management systems, search engine optimization techniques.
• Strong record of managing change – developing and implementing processes, staff reoganiziations, office moves, new technologies, and new product development.

Honors & Awards

• Harvard Medical School Leaderhsip Award 2008
• Harvard Medical School Team Award 2006 & 2007
• Employee Retention Speaker at Harvard University professional development week 2006
• Selected as Closing Ceremony speaker, Harvard Leadership in Action program 2005
• Newsletter & Electronic Publishers Association Volunteer of the Year 2005

Experience

Harvard Health Publications/Harvard Medical School
3/2001 – Present (Boston, Massachusetts).
Publishing Director and Chief Operating Officer

• Profitably manages publishing operation with annual revenues of $20 million.
• Oversees and supervises staff of 28. Achieved an 87% level of engagement on 2008 university-wide staff survey (compared to 76% for Harvard Medical School and 75% for Harvard University).
• Created and implemented production schedules to enable substantial increase in product while maintaing staffing levels.
• Developed and implemented new website, e-commerce, and social media programs to improve marketing and communications with the general public and internal staff.
• Lead training programs at HMS on dealing with difficult people, coaching, and effective business communications (a program I co-created).
• Works effectively with human resources, finance, IT, and training departments.
• Serves on Harvard Medical School union-management joint council.
• Co-chairs HMS Strategic Communications Committee advising and developing communications plans for Executive Dean’s administrative team.
• Develops and maintains alliances with external publishing partners, including McGraw-Hill, Simon & Schuster, Staywell, United Media, and Newsweek as well as internal entities such as Harvard Business Publishing.

Circadian Information
4/1995 – 3/2001 (Lexington, Massachusetts)
Managing Director and Publisher

• Founded and managed information business, growing revenues by 150%.
• Oversaw all operations and 5 staff members.
• Bottom line responsibility for all financial activities and investor relations.
• Developed award-winning periodicals, reports, and training materials.

Cutter Information Corp.
4/1986 – 4/1995 (Arlington, Massachusetts)
Group Publisher

• Managed publications groups generating $2.5+ million in revenues.
• Managed 7 staff members (editors, customer service, and production).
• Served on corporate executive committee.

Cahners Publishing Company
9/1984 – 4/1986m (Newton, Massachusetts)
Marketing Coordinator

• Worked in all areas of direct marketing, list development and copy writing.

Professional Training

• Focused Leadership – 3-month classroom program with personal executive coaching 2008-2009
• Leadership in Action – year long leadership development program, selected by peers to speak at closing ceremony 2004-2005
• Stanford Publishing Course - Publishing on the Web, Stanford University 2004
• Numerous classes on management, leadership, diversity, coaching, dealing with difficult people, behavioral interviewing, and more. Ongoing

Education

Babson College School of Management, Wellesley, Massachusetts 1995
Masters of Business Administration (M.B.A.)
Cum Laude

Cornell University, Ithaca, New York 1984
Bachelor of Arts, Major in Government



Professional Affiliations

Specialized Information Publishers Association (international trade group),

• Board of Directors 2000-present
• President 2009-2010
• Vice President 2008-2009
• Secretary 2007-2008
• Vice President in charge of Re-Branding 2006-2007
• New England Chapter President 1990-1994, 1999-2009

Chairman, Specialized Information Publishers Association Marketing Conference, New Orleans 2004

Conference chairman, “Profiting in the New Publishing Environment” Washington, DC 2008
 
Frequent speaker at industry events on publishing/management topics Ongoing